FAQ
Just getting started? Here are some helpful tips for classes:
Q. I’ve never done Yoga, Barre or Reformer Pilates. Do I need to begin with a “Basics” class?
A. We have all levels classes for Yoga, Barre and Jump + Sculpt Reformer Pilates. These classes are suitable for every one. However, if you’ve never been on a Pilates Reformer machine, please let us know prior to attending your first class. Your instructor will be prepared to give you a quick tutorial on how to make spring changes, etc. Please arrive 15 miinuties prior to the start of class if you are brand new to Reformer PIlates.
Q. I have pre-existing injuries. Can I do Yoga, Barre and Reformer Pilates?
A. More than likely, yes. But please email us ahead of time to discuss your injuries and always let your instructor know about pre-existing injuries or surgeries.
Q. I am pregnant, can I still participate in a class?
A. Pregnant women must contact the studio via email or phone to schedule a consult BEFORE enrolling in classes in order for us to determine which classes may or may not be suitable for you. A physician's clearance must be provided. Pregnancy is not the appropriate time to begin a new exercise routine. Unfortunately, prenatal classes are not offered at this time.
Q. What should I bring to class?
A. Please bring water to class. Water must have a secure top. Open top cups are not allowed in the studio space. We suggest you wear comfortable clothing. Capris or leggings are recommended for all classes. Do not wear lotions or creams on your hands and feet as they can cause you to slip and lose your grip.
Shoes are not allowed in the studio. Cubby spaces are provided in our waiting area for storing your shoes and other belongings.
Q. What props are provided for classes?
A. We have all of the necessary props for all classes. Mats are provided on first-come basis. We recommend you bring your own mat to class if you have one.
Q. Class Etiquette:
A. Please arrive on time! The studio door will open 15 minutes prior to class allowing everyone time to put their belongings away, get necessary props, check in to class.
If you cannot make a class that you have previously booked from The Yoga Barre app, please cancel at least TWELVE hours prior. This will ensure that you don't lose the class credit and will allow others who may be waitlisted to join the class.
Studio door will be locked at the start of class due to security. Students will not be allowed into class 5 minutes after scheduled start time. Arriving late to class is a distraction to the teacher as well as to the other students in class.
We ask that you stay until the end of your class. Stretching is at the end of most of our classes and is such an important section for everyone. In yoga classes, please do not leave during svasana, which is our final resting pose of all yoga classes. Svasana is deeply relaxing and calms the mind. However, we do understand leaving early is unavoidable at times. If you must leave early, please tell the teacher in advance.
Please clean any props you have used during class with the cleaner provided by the studio and replace the props back in their place.
Q. Cellphones:
A. Let this hour be about you! Cellphones are NOT ALLOWED in the studio space. Please put cellphones on silent and stored with your belongings.
Q. Tell me about your return policy.
A. All sales are final for classes and memberships. Retail purchases are exchange or account credit only.
Q. Tell me about unlimited monthly autopay.
A Unlimited monthly autopay is our most economical pricing option. We like for you to come to classes 4 - 5 times a week. Remember, your health and wellness fitness journey is a lifestyle. We require a three month commitment for unlimited monthly autopay. You must notifiy us 14 days PRIOR to autopay run date to cancel. Memberships cannot be cancelled through the app. You must notify us via email or in studio to cancel memberships.
Q. Tell me about your Reformer Pilates pricing.
A. Our Reformer Pilates sessions are available in drop-ins, 5 class passes and 10 class passes. Refomer Pilates sessions are not included in monthly membership.
Q. Tell me more about Refomer Pilates.
A. Our Reformer Pilates sessions have an eight person capacity so you get the extra attention needed from your instructor. These sessions are dynamic and contemporary Reformer Pilates. Various weights are used as well as standard Pilates price. These sessions are special, fun and super effective!
Q. Something came up, I can’t make class. What is your no show policy?
A. Reservations must be cancelled TWELVE HOURS prior to the start of class in order to avoid a $25 late cancelation fee. Failure to cancel TWELVE HOURS prior to start of class and NO SHOWS for Yoga, Barre and Reformer Pilates will be charged $25. We do understand emergencies happen. If you have an emergency, please email us as soon as possible.
Q. Are grippy socks required for classes?
A. Grippy socks are mandatory for ALL Reformer Pilates sessions. Socks are available for purchase in studio.
Q. Do you have showers?
A. We do not have showers.
Q. How do I sign up?
A. We use the The Yoga Barre app powered by MindBody for purchases and class reservations. We encourage you to sign up ahead of time to reserve your spot. If you can’t make class, please cancel your reservation in The Yoga Barre app a minimum of TWELVE HOURS prior to the start of class so another student can attend class. DOWNLOAD HERE
Q. Parking:
A. We have ample storefront and additional parking which is easily accessible to the studio.